FAQs
How do I choose the size?
We will send you a physical sizing kit which will have high-grade plastic ring sizers from Sizes 6 to 12. Keep in mind that Ultrahuman Ring sizes are slightly different than standard US ring sizes.We don't offer half sizes.
Ring sizing kit will be shipped within a week of your order.
Our ring sizers are crafted to be the same width and circumference as the Ultrahuman Rings, so that you can find the size that fits you perfectly. However, the Ultrahuman Ring itself weighs slightly more due to differences in material.
Ring sizing kit will be shipped within a week of your order.
Our ring sizers are crafted to be the same width and circumference as the Ultrahuman Rings, so that you can find the size that fits you perfectly. However, the Ultrahuman Ring itself weighs slightly more due to differences in material.
What is included in the package?
The package includes one Ultrahuman Ring, one Wireless ring charger and a USB A to C cable.
What is the cancellation window?
You’ll have the option to cancel your order up to 7 days before the sizing kit ships. In case no ring size fits you once you have received the sizing kit, you can cancel the order within 3 days of receiving the kit.
What happens once I place an order?
If your order is placed with your Ring size and colour, we will proceed to process your order. Delivery timelines are about 4-6 weeks from the time of Ring size and colour submission. We’ll email you any updates along the way.
If you haven’t selected the Ring size and opted for the Ring sizing kit, we will first ship you an Ultrahuman Ring sizing kit to help you pick an accurate Ring size. Once you determine your Ring size using the sizing kit, you can submit it on the Ultrahuman app. Upon submission, we will proceed to process your order. Delivery timelines are about 4-6 weeks to deliver the Ring.
Benefit unlocked: On purchase of the Ultrahuman Ring, you get complimentary access to Ultrahuman Digital Content with 1000+ hours of fitness and recovery masterclasses. Head to the Ultrahuman app to explore it.
If you haven’t selected the Ring size and opted for the Ring sizing kit, we will first ship you an Ultrahuman Ring sizing kit to help you pick an accurate Ring size. Once you determine your Ring size using the sizing kit, you can submit it on the Ultrahuman app. Upon submission, we will proceed to process your order. Delivery timelines are about 4-6 weeks to deliver the Ring.
Benefit unlocked: On purchase of the Ultrahuman Ring, you get complimentary access to Ultrahuman Digital Content with 1000+ hours of fitness and recovery masterclasses. Head to the Ultrahuman app to explore it.
Purchases from countries other than India
Ultrahuman shall not be responsible and it shall be your responsibility to check, with your local regulatory or competent authorities, whether the Ultrahuman Ring which you are planning to order or have ordered can be imported and used by you in your country of residence. It is recommended that you obtain confirmation from your local authorities prior to placing an order on the Website. Ultrahuman Ring available for purchase on the Website is compliant with Indian laws and regulations. Ultrahuman disclaims any and all liability for not being compliant with local applicable laws if Ultrahuman Ring and Ultrahuman services are to be used or imported in any other country.
Ultrahuman Ring may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is responsible for all Import Fees. Similarly, If you purchase the Ultrahuman Ring in any crowdfunding campaign, you will need to pay for the import taxes and the value-added tax (VAT) depending on the shipping destination. Ultrahuman Ring purchased from our crowdfunding campaigns such as including Kickstarter are exempt from our standard return and refunds policy. The product warranty, subject to applicable laws, shall still be applicable.
Ultrahuman Ring may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is responsible for all Import Fees. Similarly, If you purchase the Ultrahuman Ring in any crowdfunding campaign, you will need to pay for the import taxes and the value-added tax (VAT) depending on the shipping destination. Ultrahuman Ring purchased from our crowdfunding campaigns such as including Kickstarter are exempt from our standard return and refunds policy. The product warranty, subject to applicable laws, shall still be applicable.
Which devices is the Ultrahuman Ring compatible with?
Ultrahuman Ring is compatible with iPhones running iOS 15 or later and Android devices running Android 6 or later.
Does Ultrahuman Ring have any constraints on the Phone? (Like NFC/Bluetooth)
No, there are no constraints on the device you pair the ring with. The only requirement is for your device to support Bluetooth. The minimum Bluetooth version supported is Bluetooth 4.0
What sizes of ring are available?
Ultrahuman Ring is available in 7 sizes (6-12).We don't offer half sizes.
What colors does the ring come in?
The ring comes in 4 different colors: Aster Black, Cyber Grey, Space Silver, and Bionic Gold
Will there be any allergic reactions / Is wearing the ring long-term damaging to the skin?
The Ultrahuman Ring is built while keeping your skin's health in mind. The ring is made with Hypoallergenic materials, making it suitable for long-term skin contact while giving you a comfortable fit. You do not need to worry about any allergic reactions from wearing the ring.
Can I wear the ring at the gym/while working out?
Yes, The ring can easily endure everyday wear and tear. It is also sweat and water proof upto 10 feet. However, we recommend not wearing your ring while doing a heavy weight-based workout or carrying heavy metal objects or stones.
Can I wear the ring underwater?
Yes, the ring is waterproof - perfect for washing your hands, showering, or even going for a swim (7 feet depth) for up to half an hour.
However, we don't recommend submerging the ring under water for prolonged periods of time.
(We are also in the process of obtaining an IPX7 certification)
However, we don't recommend submerging the ring under water for prolonged periods of time.
(We are also in the process of obtaining an IPX7 certification)
What if I don't have my phone with me? Will I lose my data? How many days of memory does the ring have?
The ring has a built-in memory of 4-6 days which means that even if your phone is not available, it can collect and store your biosignals for up to 6 days. Post this time without sync with your smartphone, the data storage will happen as a First-In First-Out pattern, which means that the new days of data will overwrite the oldest ones.
What are the specific metrics that can be tracked using the ring?
Ultrahuman Ring will provide insights and empower the users with data points relating to their general health like Movement, Heart Rate, HRV, Body Temperature and Sleep. Each of these metrics and data points can also be integrated with the current ecosystem of products such as Ultrahuman M1.
What is the battery life of the ring?
A fully charged ring is expected to last 4-6 Days with normal usage. However battery life can heavily depend of usage factors like battery lifespan, ambient temperature, frequency of use etc.
You can expect around 500 charge cycles without significant degradation of battery life. Which means the battery is expected to keep working nominally up to 4 years. As with any other battery-powered device, the battery life will slowly start reducing after 2-3 years.
We do not offer any replacements related to battery life after the warranty period is over.
You can expect around 500 charge cycles without significant degradation of battery life. Which means the battery is expected to keep working nominally up to 4 years. As with any other battery-powered device, the battery life will slowly start reducing after 2-3 years.
We do not offer any replacements related to battery life after the warranty period is over.
How long does it take to charge the ring?
It will take around 1.5-2 hours to fully charge the ring.
What is the best finger to wear the Ring?
We recommend placing the ring in either your Index, Middle or Ring Finger.
You can choose between these based on which finger the ring fits you perfectly or just your personal preference.
You can choose between these based on which finger the ring fits you perfectly or just your personal preference.
Can I share the ring with other family members?
Yes, the ring can be shared with other family members after resetting it from the app, provided the same ring size fits them. It will take up to 7 days to recalibrate post resetting the ring.
What if my ring gets stuck?
The size of your fingers and the ring vary slightly throughout the day and during specific conditions, in which case, it might feel like the ring is stuck and difficult to remove.
To remove a stuck ring you can try the following:
To remove a stuck ring you can try the following:
- Take cold water and some soap to wet your finger and slowly try to twist the ring to remove it.
- Holding your hand high up will lower your blood pressure, this can help make the ring easier to remove.
- If you've just completed heavy exercise / consumed food or drinks, waiting for some time can bring your finger size back to normal.
How does Ultrahuman Ring measure my body signals?
Ultrahuman Ring uses a combination of it's Temperature sensor, PPG sensor and Motion Sensing IMU to measure signals from your finger. These signals are processed using our state-of-the-art algorithms to give you deep metabolic insights.
What's the difference between Ultrahuman Ring and any other consumer wearable devices?
The Ultrahuman ring is designed to help you understand the factors that affect your metabolism. These are factors like sleep (sleep quality and sleep zones), stress (HRV) and movement (activity distribution).
The basic difference is that this is a metabolism tracker and it measures factors like sleep, stress and activity along with their impact on your glucose metabolism. The dynamic nature of the Ring, the actual ability to correlate the data that it collects with real-time nudges and insights to improve one's metabolic health is what sets it apart from others. You'll even have the ability to do an on-demand body scan.
The basic difference is that this is a metabolism tracker and it measures factors like sleep, stress and activity along with their impact on your glucose metabolism. The dynamic nature of the Ring, the actual ability to correlate the data that it collects with real-time nudges and insights to improve one's metabolic health is what sets it apart from others. You'll even have the ability to do an on-demand body scan.
How do the ring and M1 work together for metabolic health?
Glucose data from Ultrahuman M1 together with movement, sleep and body data from the Ultrahuman Ring can derive deep correlations between what you eat and how you should act to keep your metabolic health in check in a pro-active manner.
Data from how certain foods effect your glucose levels using M1 are used to suggest activities to counter/aid these effects.
The marriage of M1 and Ring data allows us to give you truly personalized insights into your metabolic health. It is the ultimate crossover episode.
Data from how certain foods effect your glucose levels using M1 are used to suggest activities to counter/aid these effects.
The marriage of M1 and Ring data allows us to give you truly personalized insights into your metabolic health. It is the ultimate crossover episode.
How do the ring and M1 work together for sleep health?
Using Sleep and Glucose data in conjunction allows us to derive in real-time how your sleep effects glucose spikes.
For instance, higher glucose than usual spikes for a given meal may be correlated to poor sleep. This allows us to notify you and let you take actions to rectify this accordingly.
For instance, higher glucose than usual spikes for a given meal may be correlated to poor sleep. This allows us to notify you and let you take actions to rectify this accordingly.
How is the Ultrahuman Ring different from M1?
M1 - Glucose tracking and glucose metabolism. Ultrahuman Ring - Metabolic parameters like Sleep, Stress, Movement and Recovery. While one is not required to get insights from the other, M1 and Ring complement each other.
Glucose data from Ultrahuman M1 together with movement, sleep and body data from the Ultrahuman Ring can derive deep correlations between what you eat and how you should act to keep your metabolic health in check in a pro-active manner.
Data from how certain foods effect your glucose levels using M1 are used to suggest activities to counter/aid these effects.
The marriage of M1 and Ring data allows us to give you truly personalized insights into your metabolic health. It is the ultimate crossover episode.
Glucose data from Ultrahuman M1 together with movement, sleep and body data from the Ultrahuman Ring can derive deep correlations between what you eat and how you should act to keep your metabolic health in check in a pro-active manner.
Data from how certain foods effect your glucose levels using M1 are used to suggest activities to counter/aid these effects.
The marriage of M1 and Ring data allows us to give you truly personalized insights into your metabolic health. It is the ultimate crossover episode.
What is HRV?
HRV stands for Heart Rate Variability. This is the amount by which your heart rate fluctuates (or varies) over a given period of time. HRV is a very useful indicator of both physical health (such as heart conditions) and also mental health (such as anxiety and stress).
In general, higher HRV is considered a sign of better health.
In general, higher HRV is considered a sign of better health.
What is the accuracy of the metrics derived from the ring?
The accuracy of the Ultrahuman Ring is benchmarked with the leading fitness wearable products around the world.
Is Ultrahuman Ring a medical device?
Ultrahuman Ring is not a medical device. It is only intended for maintaining and encouraging a healthy lifestyle. The Ultrahuman Ring is not intended for disease management, treatment, or prevention, and should not be relied upon for any diagnostic, treatment or dosing decisions. We do not intend to substitute professional medical opinion on the treatment, diagnosis, prevention or alleviation of any disease or disability. Always consult with a doctor or qualified healthcare professional before changing any medication, routine, nutrition if you have any health condition and/or concerns. Please keep in mind that if you have been diagnosed with a medical condition, the accuracy of the biomarkers data may also be affected. Therefore, please do not disregard/delay seeking professional medical advice or treatment because of information read on or accessed through Ultrahuman app.
Is the Ultrahuman Ring EMF safe?
The Ultrahuman Ring is a very low power device and communicates with the smartphone via BLE(Bluetooth low energy) only when you open the Ultrahuman App or in some regular time intervals. This is different from a Bluetooth headset, earbuds, or a smartwatch which is in constant connection with the smartphone transmitting/receiving data. Please note, Bluetooth activity on the Ultrahuman Ring falls below 1% in a day.
Hence, the EMF radiation for the ring is comparatively much lesser than other bluetooth wearables and would be considered one of the safest wearable devices to use for fitness tracking in terms of EMF.
Hence, the EMF radiation for the ring is comparatively much lesser than other bluetooth wearables and would be considered one of the safest wearable devices to use for fitness tracking in terms of EMF.
Is Ultrahuman Ring safe to wear with medical devices such as a pacemaker or ICD?
You should be able to wear and use your Ultrahuman Ring normally with a medical device such as a pacemaker or ICD and there should be no interference with your medical device's functionality, yet we advise you to check with your physician prior to making this decision. The Ultrahuman Ring works with very low power electromagnetic field and thus there is very minimal possibility of interference with these medical devices. However, if you suspect that your Ultrahuman Ring is interfering with your medical device, stop using the ring and consult your physician and your medical-device manufacturer for specific guidelines.
Is the Ultrahuman Ring Electrostatic discharge safe?
Yes, the Ultrahuman Ring is ESD safe which means you will not get electrostatic shocks from the ring.
How long does it take for the Ultrahuman Ring to calibrate?
The ring would take upto 7 days to calibrate. After that, every time you hard reset the ring, you will need to calibrate it.
Is the Ring compatible with other CGMs?
Currently, Ultrahuman Ring is only compatible with the CGMs that come as part of our Ultrahuman M1 plan purchases.
How long can the Ultrahuman Ring store data?
As long as the ring is charged, it will hold data for 4 days. You need to sync the ring with Ultrahuman App once every 4 days to not lose out on data. If the battery dies without the required sync with the Ultrahuman app, the data will be lost.
Can Ultrahuman Ring be worn on tattooed fingers?
Yes you can but if the tattoo is dark and heavy, the accuracy of the readings may be affected.
What biomarkers we will write to Apple Health and Google Fit?
Here are the biomarkers that we will be writing:
- HR
- HRV
- Steps
- Sleep (total duration and stages)
- Body Temprature
- Total Calories Burnt
- Resting HR
How do I dispose the ring?
The Ring contains an internal battery which is considered e-waste, please dispose of the battery in accordance with your local laws and regulations.
The Charger is also an electronic device and needs to be disposed in accordance with your local electronics recycling laws.
The Charger is also an electronic device and needs to be disposed in accordance with your local electronics recycling laws.
What are the safety considerations that have gone into the design and construction of the Ultrahuman Ring?
The design and engineering team at Ultrahuman ensures that any Ultrahuman product is safe for regular usage and does not cause discomfort to the end-user. The Ultrahuman Ring has also been designed and engineered keeping user comfort in mind. The inner side of the Ultrahuman Ring has a transparent hypoallergenic plastic based material that touches your skin and the outer shell of the ring is made of Titanium which gives it the required toughness and longevity. Titanium is used for providing strength and hardness against deformation.
The thickness of the outer Titanium shell in the Ultrahuman Ring is nominal in comparison to a solid metal ring such as a Platinum or Gold ring. The thickness of Titanium in the Ultrahuman Ring is 0.5mm vs. a solid metal ring (of Platinum or Gold) will typically have a thickness of 2-2.5mm. In exceptional circumstances, Ultrahuman Ring can be cut off using manual or power ring cutters.
The thickness of the outer Titanium shell in the Ultrahuman Ring is nominal in comparison to a solid metal ring such as a Platinum or Gold ring. The thickness of Titanium in the Ultrahuman Ring is 0.5mm vs. a solid metal ring (of Platinum or Gold) will typically have a thickness of 2-2.5mm. In exceptional circumstances, Ultrahuman Ring can be cut off using manual or power ring cutters.
What are Ultrahuman's Sales Terms and Conditions?
You can find the Terms of Sale here -https://www.ultrahuman.com/termsOfSale/UltrahumanRing/
What is the Ultrahuman Ring's Warranty Policy?
The Ultrahuman Ring comes with a limited-warranty of 1 year from date of purchase against manufacturing defects.
Is there any add-on subscription to access data?
The ring can be ordered at full price upfront, there is no subscription cost to access your data.
We do our best to ensure that our photos are as true to colour as possible. However, due to inconsistencies of various monitors, lighting sources, digital photography, we cannot guarantee that the colour you see on your screen accurately portrays the true colour of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct.
